Legal

Privacy Policy

Last updated: [DATE]

Placeholder notice: this policy is a starting template only. It must be reviewed and confirmed by a qualified data protection or legal adviser before publication, and all bracketed [placeholders] must be completed with your actual details and practices.

Who we are

2Twelve Capital Ltd ("we", "us", "our") is the data controller for personal information collected through this website. Our registered office is [ADDRESS]. You can contact us about privacy matters at [PRIVACY EMAIL].

What we collect

When you get in touch with us — by email, phone, or a contact form — we may collect:

Your name and contact details (email address, phone number)
Details of your enquiry, including information about a property or project you'd like funding for
Any documents or financial information you choose to share with us as part of assessing a potential loan

We do not collect special category data (such as health or biometric information) and ask that you don't include this in enquiries to us.

How we use it

We use the information you give us to respond to your enquiry, assess whether we can offer lending against a property, and — if you go ahead — to prepare and manage a loan agreement. Our legal basis for this is [taking steps at your request prior to entering a contract / legitimate interest in running our lending business — confirm with your adviser].

Sharing your information

We may share information with third parties directly involved in assessing or completing a loan — for example, solicitors, valuers, or anti-money-laundering checking services — where necessary to progress your enquiry or facility. We do not sell your information to third parties.

How long we keep it

We retain enquiry and loan-related information for as long as is necessary for the purposes it was collected, and as required by law — including anti-money-laundering recordkeeping obligations, which typically require records to be kept for [X] years after a business relationship ends. [Confirm exact retention periods with your adviser.]

Your rights

Under UK data protection law, you have the right to ask us what personal data we hold about you, to request corrections, to ask us to delete it in certain circumstances, and to object to or restrict certain uses of it. To exercise any of these rights, contact us at [PRIVACY EMAIL].

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you have concerns about how we've handled your data.

Cookies

Details of any cookies used on this site are set out in our Cookies Policy.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.